Terms & Conditions
Welcome to Cosplay, operated by Mass Effect Store. These Terms & Conditions govern your use of our website at https://cosplay.masseffectstore.com, including all purchases, account creation, and access to content. By using this site, you agree to comply with these terms. If you disagree, please refrain from using the site.
1. Account Registration & Security
To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts violating these terms.
2. Purchases & Payments
All prices are listed in USD and are subject to change without notice. We accept major credit cards and PayPal. Orders are subject to availability and confirmation. Payment must be completed before shipment. We do not store full credit card numbers; payments are processed securely via PCI-compliant gateways.
3. Shipping, Returns & Refunds
Shipping costs and delivery timelines are displayed at checkout. We ship worldwide where legally permitted. Returns are accepted within 30 days of delivery for unused, unworn items in original packaging. Refunds are issued to the original payment method within 5–10 business days after return approval. Custom or personalized items are non-refundable.
4. Intellectual Property
All content on this site—including images, logos, text, and product designs—is the property of Mass Effect Store or its licensors. You may not reproduce, distribute, or modify any content without express written permission. Cosplay costumes and accessories are licensed merchandise; unauthorized replication or commercial use is strictly prohibited.
5. User Conduct & Prohibited Activities
You agree not to: (a) use the site for illegal purposes; (b) upload malicious software; (c) interfere with site functionality; (d) impersonate others; or (e) harvest data via bots or automated tools. Violations may result in account termination and legal action.
6. Limitation of Liability
To the fullest extent permitted by law, Mass Effect Store disclaims all liability for indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim shall not exceed the amount you paid for the applicable product or service.
7. Governing Law & Dispute Resolution
These terms are governed by the laws of the State of California, USA, without regard to its conflict of law principles. Any dispute arising from these terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
8. Changes to Terms
We may update these Terms & Conditions periodically. The revised version will be posted on this page with the date of last update. Continued use of the site after changes constitutes acceptance. Last updated: March 15, 2025.
9. Contact & Support
For questions about these terms, contact our support team at support@cosplay.masseffectstore.com or visit our Contact Us page. Additional resources: Privacy Policy, Disclaimer, and About Us.